Trust and Safety Associate- 구인
SELPEO는 동남아시아 내 헤드헌터 기업입니다. 싱가포르, 말레이시아, 필리핀, 태국 등에 진출한 글로벌 기업의 인재 서칭을 대행하여, Korean Speaking 인재를 모집하고 있는 정식 Recruitment Agency 입니다.
Position Summary: Trust and Safety Associate- 말레이시아 근무
근무지 - 말레이시아 쿠알라 룸프
고객사 - 글로벌 BPO 기업
지원 조건
영어 가능자
4년제 졸업자 2년제 졸업의 경우 5년이상 근무 경력 필요
Job Description- Trust and Safety Associate
About this role
콘텐츠 모더레이터는 사용자 프로필, 오디오, 비디오 및 텍스트 기반 콘텐츠를 분석하고 검토하며 사용자가 신고하거나 시스템에 의해 신고된 문제를 조사, 에스컬레이션하거나 해결하는 역할을 맡게 됩니다.
Role Details
Review, classify and/or remove content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development
in the role
Engage in conversation around socially sensitive topics with the purpose of keeping our
communities safe
Basic Qualifications/Skills Needed
Degree in any tertiary education or higher education
Strong coping, emotional resilience, and stress-management skills
Excellent comprehension, communication, in both English and Korean language skills
Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best
interest of client policies
Strong attention to detail
Comfort synthesizing and analyzing information from multiple streams
Strong critical thinking and decision-making skills
Deep familiarity and passion for the internet, internet platforms, and internet culture
High affinity and cultural awareness of political and social situations regarding the relevant market
and region that will be supported
Ability to work well individually and as part of a team
Flexibility in meeting changing business needs in a fast-paced environment
Commitment to quality, efficiency, and effectiveness
근무 지역
말레이시아 쿠알라 룸프
근무시간
주/야간 로테이션 근무 가능자(Morning, Afternoon shift hours and Night shifts)
급여 및 혜택
급여 8000링깃 ~10000링깃
Sign On 보너스
EPF 연금 지원
Annual Leave 12일 Medical Leave 14일
입사일
5월 또는 6월 중 입사
[정식 Singapore /Malaysia Agency 인가]
Singapore - SELPEO Recruitment Agency Pte Ltd (EA Licence No: 19C9845)
Malaysia - Agensi Pekerjaan SELPEO Recruitment (EA Licence No: JTKSM538C)
포지션의 지원을 원하시면, 아래 이메일로 문의 바랍니다.
Email 문의: to-careers@selpeo.com
website - www.selpeo.com
카카오톡/ 메신저 연락 가능합니다.
카카오톡 메신저 - https://pf.kakao.com/_qnuFC/chat
