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Charging for False Alarms
 
1 Section 47C(4) of the Fire Service Act 1975 enables the Fire Service to charge for attendance to false alarms.
 
2 The Fire Service is encouraging businesses to be more active in reducing false alarms so as to reduce their exposure to these charges and the associated consequences.
 
3 The Fire Service charge for attending avoidable false alarms is $1000 plus GST.
 
You will not be charged for Fire Service responses to genuine emergencies or calls made in good faith
 
For connection information, please contact one of our agents:

ADT Fire Monitoring (phone: 0800 238 111)
ALARMNZ Fire Monitoring (phone: 09 303 0303)
 
 
Checklist to reduce false alarms
 
1 Always liaise with your fire alarm agent
2 Ensure regular maintenance and testing of your fire alarm system
 3 If planning structural alteration or major works, seek advice from your fire alarm agent before commencing work
4 Where smoke detectors are fitted, do not run equipment inside that emits dust of fumes, e.g. grinding machinery or exhaust fumes
 5 Ensure smoke detectors are not fitted where smoke or steam are present inside buildings e.g. near toasters or showers
 6 Cover smoke detectors during periods of maintenance if work processes are likely to create false alarms. e.g. painting or dusting.
 7 Ensure maintenance workers or other contractors do not cut fire alarm cabling
 8 Frequently check that manual call points have intact glass
 9 Fit alarmed covers to relocate manual call points to more visible locations where malicious calls have been a problem
 
 Do not isolate your fire alarm system. It is there to protect you.
 
 Fire Alarm Systems are important in providing occupants of buildings prompt warning if a fire occurs.

Systems that are not properely installed or maintained may cause false alarms. This has a negative effect on occupants' responses to genuine alarms and as a result downgrades their effectiveness. False alarms may also mean you will receive a direct charge.

It is important therefore that false or otherwise unnecessary calls to the Fire Service are reduced.

The Fire Service has a campaign to reduce avoidable false alarms and to charge for attendance to repeat incidents of false alarms.

You need to carefully the benefits that you can achieve by reducing the false alarms generated at your premises.

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