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Message to all Kiwis in Korea
Kia ora tatou
We are reaching out to all New Zealanders in Korea who have registered on SafeTravel to update you on what the embassy is doing to help in the current Covid-19 situation.
As you know, we face a highly complex situation all around the world, with flights limited, border restrictions and lockdowns in many countries including New Zealand. The New Zealand Government’s advice is that New Zealanders overseas should make plans to safely stay where they are, shelter in place, and follow the instructions of local health authorities.
Korean health authorities’ advice on COVID-19 can be found here: www.mohw.go.kr/eng/
The New Zealand Government is committed to helping New Zealanders overseas where it can and is exploring all possible options in consultation with partners. However, the situation is complicated and changing quickly, and some things are beyond our control. Government-assisted departure flights should not be relied upon to get home. Where New Zealanders have the option of travelling commercially to get to New Zealand (such as from Korea) they should seriously pursue that, or shelter in place.
Air New Zealand have today announced a direct flight will operate from Seoul to Auckland this Sunday 12 April, and is now available for booking. The flight details are listed below. If you are interested in purchasing a ticket, please proceed to the Air New Zealand website to book as a one-way journey (Korean - https://www.airnewzealand.co.kr
& English - https://www.airnewzealand.kr).
Flight number: NZ1392
Date: Sunday 12 April
Time: Departing Incheon International Airport at 1650 on Sunday 12 April, arriving at Auckland International Airport at 0715 on Monday 13 April.
As you will know, New Zealand is currently at Level 4 and everyone must stay home. All New Zealanders considering travelling to New Zealand should check the arrival and self-isolation requirements in place as a result of COVID-19. More information is available here: https://covid19.govt.nz/individuals-and-households/travelling-and-moving-around/imminent-or-recent-arrivals/
In particular please note thatall travelers entering New Zealand from overseas from midnight 9 April 2020 are required to undergo fourteen days of isolation in managed isolation in government-provided facilities (hotel) in the city they arrive into, either Auckland or Christchurch. It is no longer an option to self-isolate at home, or to take a regional flight before the 14 day period is completed. Further details can be found on this website: https://covid19.govt.nz/individuals-and-households/travelling-and-moving-around/imminent-or-recent-arrivals/
Please note: the flight is only bookable to Auckland as connecting travel onto the Air New Zealand domestic network isn’t possible at this time.
We are aware that other commercial flights continue to operate in and out of Seoul. We understand that flights to New Zealand are currently available, for example via Los Angeles and Doha, but are indirect, lengthy and often expensive. We urge those New Zealanders who want to return to New Zealand to talk to their travel agents and airlines to work out how best they can return home. We are trying to keep track of available flights on our Facebook page – check out
In addition to the Air New Zealand flight mentioned above, we understand that a number of direct dedicated charter flights from New Zealand to Korea are being organised in April. We do not know at this stage if airlines will sell seats on the Seoul-Auckland sector of these flights. These flights to Korea have been made because of travel restrictions in place currently within New Zealand which make it difficult for Koreans to return home.
If you are concerned about your ability to stay safely where you are (for example, if you are worried about accommodation options, access to food, medicine or essential services) we encourage you to contact the New Zealand Embassy. The Embassy’s details are:
Tel | +82 2 370 17700
Website | mfat.govt.nz
Fax | +82 2 370 17701
Email | email@example.com
Office hours | Mon-Fri 0900-1230 and 1330-1730
Notarial services hours: Mon-Fri 0900-1200
We encourage all New Zealanders overseas to register on SafeTravel for important updates: www.safetravel.govt.nz
The New Zealand Embassy in Seoul continues to be open as usual (see hours above), though we are operating with a reduced team in the office, with most of our people working from home in line with Korean Government guidelines. We will continue to look at options to help New Zealanders return home where this is possible and can be done safely. We will also continue to provide consular advice and assistance to New Zealanders wherever they find themselves during this pandemic crisis.
General information about the New Zealand Government’s COVID-19 response is here: https://covid19.govt.nz
Keep safe, and kia kaha.