Trust and Safety Associate 구인

Trust and Safety Associate 구인

20221 0 791 2024.05.22 18:08
업체 이름
글로벌 BPO 기업

시급/연봉
4000
연락처
010
잡 타이틀
Trust and Safety Associat

Job Description- Trust and Safety Associate 


SELPEO는 동남아시아 내 헤드헌터 기업입니다. 싱가포르, 말레이시아, 필리핀, 태국 등에 진출한 글로벌 기업의 인재 서칭을 대행하여, Korean Speaking 인재를 모집하고 있는 정식 Recruitment Agency 입니다. 


Position Summary: Trust and Safety Associate- 태국 방콕 근무 


근무지 - 태국 방콕 근무 

고객사 - 글로벌 BPO 기업 


지원 조건

  • 영어 가능자 

  • 4년제 졸업자 2년제 졸업의 경우 5년이상 근무 경력 필요


Job Description- Trust and Safety Associate


About this role

 

콘텐츠 모더레이터는 사용자 프로필, 오디오, 비디오 및 텍스트 기반 콘텐츠를 분석하고 검토하며 사용자가 신고하거나 시스템에 의해 신고된 문제를 조사, 에스컬레이션하거나 해결하는 역할을 맡게 됩니다

 

Role Details


Review, classify and/or remove content according to client guidelines, using specific tools and channels


  • Understand and remain updated on changing client policies and guidelines

  • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team

  • Serve as an advocate for the user community

  • Participate in process improvement initiatives that improve quality and efficiency of work

  • Participate in continuous training programs and workgroup discussions for optimal development

in the role

  • Engage in conversation around socially sensitive topics with the purpose of keeping our

communities safe

  • Basic Qualifications/Skills Needed

  • Degree in any tertiary education or higher education

  • Strong coping, emotional resilience, and stress-management skills

  • Excellent comprehension, communication, in both English and  Korean language skills

  • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best

interest of client policies

  • Strong attention to detail

  • Comfort synthesizing and analyzing information from multiple streams

  • Strong critical thinking and decision-making skills

  • Deep familiarity and passion for the internet, internet platforms, and internet culture

  • High affinity and cultural awareness of political and social situations regarding the relevant market

and region that will be supported

  • Ability to work well individually and as part of a team

  • Flexibility in meeting changing business needs in a fast-paced environment

  • Commitment to quality, efficiency, and effectiveness


근무 지역 


태국 방콕


근무시간 


  • 주/야간 로테이션 근무 가능자(Morning, Afternoon shift hours and Night shifts)



 

급여 및 혜택


  • 급여 : 60000만 바트에서 74000바트 

  • 1 month fixed Bonus 

  • 1 month relocation allowance : 12K THB / time

  • KPI 1,500 (depends on performance)

  • OT allowance (as per company policy)

  • Health insurance (OPD 2,000 per visit : 30 times/year)

  • Dental insurance (2,000 THB per year - Reimbursement)

  • Annual leave of 12 days

  • Social security contributions

  • Training opportunities, and more



 

입사일 


  • 6월 또는 6월 중순  입사 


 

[정식 Singapore /Malaysia Agency 인가]

Singapore - SELPEO Recruitment Agency Pte Ltd (EA Licence No: 19C9845)

Malaysia - Agensi Pekerjaan SELPEO Recruitment (EA Licence No: JTKSM538C)


포지션의 지원을 원하시면, 아래 이메일로 문의 바랍니다. 

Email 문의: to-careers@selpeo.com

website - www.selpeo.com



 


Best Regards,
Sungho, Heo

Senior recruitment consultant
Agensi Pekerjaan SELPEO Sdn Bhd (1030775-X)
Phone: +60-(0)3-2117-5217
Address : Level 33, Ilham Tower,  No.8, Jalan Binjai,  50450 Kuala Lumpur

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